Heritage Numerique
Privacy Policy
Last updated: October 2026
Héritage Numérique is committed to protecting your personal data in accordance with Law 25 (Quebec) and applicable regulations. This policy explains what data we collect, why, how long we keep it, and how you can delete it.
1. What data we collect
We collect only the data strictly necessary for your account and the transmission of your memories: your name, your email address, the content you store (memories, messages, documents), and your account activity (credits, subscriptions). When signing in with Facebook, we only use your profile name and email address — never any other Facebook data.
2. Why we use it
Your data is used to: create and manage your account, let you prepare the transmission of your memories to your loved ones, manage your credits and payments, contact you about your request, and meet our legal obligations (including security auditing and Law 25).
3. Retention and right to be forgotten
Your data is kept as long as your account has credits or an active service is provided to you. Once your credit balance is exhausted, your data is permanently deleted after a two-year period — this is your right to be forgotten. You may request early deletion of your data at any time (see section 5).
4. Your rights
In accordance with Law 25, you have the rights of access, rectification, portability, and deletion of your personal data. You may also withdraw your consent at any time. Any request will be handled within legal deadlines.
5. Deletion of your data
You can request the permanent deletion of your account and all your data at any time. The simplest method: write to us at admin@heritagenumerique.ai with the subject "Delete my data", specifying your account email address. We confirm the deletion and proceed within 30 days, free of charge. This method is also what Facebook requires for the deletion of data linked to social login.
6. Contact
For any question about this policy, your personal data, or exercising your rights, contact us: admin@heritagenumerique.ai. We respond within 7 business days.